Wholesale Assistant Job Description Template
The Wholesale Assistant is responsible for providing support to the Wholesale Manager in all aspects of running the department including order processing, customer service, stock control and administration. The successful candidate will have excellent communication and organisation skills with a keen eye for detail. They will be able to work well under pressure and be able to prioritise their workload. Experience of working in a fast-paced environment would be an advantage.
Wholesale Assistant Job Responsibilities
- Receive and process customer orders
- Maintain accurate inventory records
- Coordinate with suppliers to ensure timely delivery of products
- Prepare shipping documents and arrange for shipments
- Handle customer inquiries and complaints
- Provide support to wholesale account managers
Objectives
- To increase sales and profits for the company by providing excellent customer service and support to wholesale clients.
- To develop strong, longlasting relationships with wholesale customers through outstanding communication and customer service.
- To provide administrative support to the wholesale department, including order processing, invoicing, and shipments.
- To maintain accurate records of all wholesale transactions and communicate effectively with other departments within the company to ensure timely and efficient order fulfillment.
- To contribute to a positive, professional work environment by exhibiting a high level of teamwork, cooperation, and respect for others.
Wholesale Assistant Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Wholesale Assistant include excellent communication skills, strong organizational skills, and the ability to multitask. Additionally, a successful Wholesale Assistant will be detailoriented and have an understanding of the wholesale industry.