The Team Leader is responsible for the overall performance of their team. They set goals and expectations for the team, and hold team members accountable to meeting those standards. The Team Leader provides support and guidance to team members, helping them to develop their skills and grow as professionals. In addition, the Team Leader represents the team in meetings with other departments and stakeholders.

Team Leader Job Responsibilities

  • Plan and coordinate team activities
  • Monitor team performance and progress
  • Provide guidance and support to team members
  • Facilitate communication within the team
  • Address issues and resolve conflicts within the team
  • Ensure that team objectives are met

Objectives

  • To provide leadership and direction to a team of employees in order to achieve company objectives.
  • To develop and implement strategies and plans to improve team productivity and effectiveness.
  • To monitor team performance against targets and KPIs, taking corrective action where necessary.
  • To coach, motivate and inspire team members to achieve their best results.
  • To manage employee relations within the team, dealing with issues swiftly and fairly.
  • To build strong working relationships with other teams and departments across the business.
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Team Leader Job Skills & Qualifications Needed

  • A team leader should have excellent communication and interpersonal skills.
  • They should be able to motivate and inspire team members to achieve common goals.
  • A team leader should be organized and have good time management skills.
  • They should be able to delegate tasks effectively and provide feedback to team members.
  • A team leader should have knowledge of the company's products, services, and procedures.