Senior Account Manager Job Description Template

The Senior Account Manager will be responsible for managing a portfolio of accounts and developing strong relationships with clients. They will provide strategic direction and leadership to account teams, while also maintaining close contact with clients to ensure their needs are being met. The Senior Account Manager will work closely with other members of the senior management team to develop and implement marketing plans and objectives. They will also be responsible for ensuring that all deadlines are met and that targets are achieved.

Senior Account Manager Job Responsibilities

  • Manage and oversee all aspects of client accounts
  • Develop and maintain strong relationships with clients
  • Ensure that all client needs and expectations are met
  • Coordinate and manage account teams to deliver on objectives
  • Provide leadership and guidance to account team members
  • Prepare reports and presentations for clients as needed
  • Monitor industry trends and keep up to date on competitor activity

Objectives

  • To increase company revenue and profit margins through effective account management
  • To develop and maintain strong relationships with key client contacts
  • To identify new business opportunities with existing clients
  • To manage a team of account managers to maximize efficiency and results
  • To create and implement strategies for increasing account retention and growth

Senior Account Manager Job Skills & Qualifications Needed

  • A minimum of five years in an account management role, with at least three years in a senior position
  • Proven ability to manage and grow client accounts
  • Strong communication and presentation skills
  • Excellent organizational and time management skills
  • High level of computer literacy, including experience with CRM software