Information Technology Sales Associate Job Description Template
The Information Technology Sales Associate will be responsible for generating new business by identifying and developing relationships with potential customers. They will also be responsible for maintaining relationships with existing clients and providing them with information about new products and services. The ideal candidate will have excellent communication and interpersonal skills, as well as experience in sales or customer service.
Information Technology Sales Associate Job Responsibilities
- Serve as the first point of contact for customers and prospects seeking information about the company’s products and services
- Understand customer needs and requirements and identify opportunities to upsell or crosssell additional products and services
- Generate leads through outbound calling, emails, and social media outreach
- Research potential customers using available resources, such as Hoovers and LinkedIn
- Maintain relationships with existing customers and follow up on outstanding issues or concerns
- Update customer account information as needed in Salesforce CRM
- Prepare sales proposals, quotes, and other materials as needed
- Attend trade shows, conferences, and other events on behalf of the company
Objectives
- To increase company sales and market share in the information technology industry.
- To develop and implement effective sales strategies for information technology products and services.
- To establish and maintain good relationships with customers in the information technology industry.
- To provide excellent customer service for information technology products and services.
- To contribute to the development of new information technology products and services.
Information Technology Sales Associate Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Information Technology Sales Associate include excellent communication and customer service skills, as well as experience with computers and technology. Additionally, a successful candidate should be able to work independently and be selfmotivated.