Appointment Setter Job Description Template
As an appointment setter, you will be responsible for contacting potential customers and scheduling appointments for our sales team. You will be required to make outbound calls and follow up with leads through email and phone. The ideal candidate will be friendly and persuasive, with a strong work ethic.
Appointment Setter Job Responsibilities
- Research potential customers and create lists of target prospects
- Contact potential customers via telephone or email to introduce company products or services
- Answer customer questions about products or services
- Schedule appointments for sales representatives to meet with prospective customers
- Keep records of customer interactions and contact information
- Follow up with customers after initial interaction
Objectives
- Schedule appointments with potential customers
- Confirm appointments with customers
- Maintain calendar of appointments
- Follow up with customers after scheduled appointment
- Reschedule missed appointments
Appointment Setter Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Appointment Setter include excellent communication skills, strong organizational skills, and the ability to work independently. Additionally, appointment setters should be comfortable using a computer and have experience with customer service.