Account Representative Job Description Template
The Account Representative is responsible for managing a portfolio of accounts and providing excellent customer service to our clients. The successful candidate will be organized and detail-oriented, with strong communication and interpersonal skills. They will work closely with account managers to ensure that all client needs are met in a timely and efficient manner.
Account Representative Job Responsibilities
- Maintain and develop relationships with assigned accounts
- Act as the primary point of contact for assigned accounts
- Understand the needs and requirements of assigned accounts
- Develop and implement account plans to meet the needs and requirements of assigned accounts
- Achieve agreed upon sales targets and objectives within schedule
- Coordinate with other departments to ensure smooth communication and efficient service for assigned accounts
- Keep abreast of industry trends, developments, and best practices
Objectives
- Achieve individual and team sales targets
- Build and maintain strong relationships with customers
- Provide excellent customer service
- Keep abreast of industry trends and developments
- Update CRM system with customer activity and communications
- Prepare reports on account activity and sales pipeline
Account Representative Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of an account representative vary depending on the company. However, most employers require at least a high school diploma or equivalent, and some customer service experience. Additionally, employers may prefer candidates who have basic math skills and are computer literate.