Store Supervisor Job Description Template
A Store Supervisor is responsible for the overall operation of a retail store. This includes supervising staff, handling customer inquiries, stocking shelves, and maintaining the store clean and organized. The Store Supervisor must be able to work in a fast-paced environment and have excellent customer service skills.
Store Supervisor Job Responsibilities
- Ensures that store policies and procedures are followed
- Maintains a clean and organized store
- Trains and supervises store employees
- Deals with customer complaints and concerns
- Restocks shelves as needed
- Orders merchandise as needed
- Prepares weekly sales reports
- May open or close the store
Objectives
- To oversee and coordinate the daily operations of the store
- To ensure that the store runs smoothly and efficiently
- To supervise and train store staff
- To handle customer inquiries and complaints
- To maintain stock levels and ensure that shelves are well stocked
- To carry out opening and closing procedures
Store Supervisor Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of store supervisor vary depending on the company and the specific position. However, most employers require at least a high school diploma or equivalent, and some sort of supervisory experience. Additionally, strong communication and customer service skills are essential in this role.