Retail Store Manager Job Description Template
The Retail Store Manager is responsible for running the day-to-day operations of a retail store. This includes overseeing employees, managing inventory, and providing excellent customer service. The Retail Store Manager must be able to work in a fast-paced environment and have strong leadership skills.
Retail Store Manager Job Responsibilities
- Hiring and training new employees
- Creating employee schedules
- Stocking shelves and organizing the sales floor
- Handling customer complaints and concerns
- Monitoring store security
- overseeing cash register operations
Objectives
- To manage and oversee the daily operations of the retail store.
- To ensure that the store is running smoothly and efficiently.
- To supervise and train staff members.
- To resolve any customer complaints or queries.
- To maintain stock levels and order new stock as necessary.
- To keep up to date with changes in the retail sector and implement new strategies when needed.
- To produce monthly reports detailing sales figures, targets and KPIs for management review
Retail Store Manager Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Retail Store Manager vary depending on the company, but typically include a high school diploma or equivalent, several years of experience working in retail sales or management, and strong customer service and leadership skills. Some companies may also require completion of a formal training program.