Store Associate Job Description Template
The Store Associate is responsible for providing excellent customer service and executing company policies in a retail setting. They must be able to effectively communicate with customers and resolve any complaints or issues that may arise. The Store Associate must also maintain a clean and organized work area at all times. Other duties may include stocking shelves, conducting price checks, and helping with visual merchandising.
Store Associate Job Responsibilities
- Greeting customers as they enter the store
- Answering customer questions and directing them to the appropriate aisle or department
- Assisting customers with loading merchandise into their vehicles
- Maintaining the cleanliness of the store, including sweeping, mopping, and vacuuming
- Restocking shelves as needed
- Cleaning up spills promptly
- Reporting any safety hazards or maintenance issues to a manager
Objectives
- To provide excellent customer service to all customers.
- To maintain a clean and organized store.
- To stock shelves and keep the store wellstocked.
- To help with visual merchandising and creating attractive displays.
- To assist customers in finding the products they need.
Store Associate Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Store Associate include excellent customer service skills, strong organizational and communication skills, and the ability to lift and carry heavy objects. Store Associates also need to be able to stand for long periods of time and have basic math skills.