Sales Clerk Job Description Template
The Sales Clerk will be responsible for providing excellent customer service to customers, processing sales transactions, and maintaining a clean and organized work area. The Sales Clerk will also be responsible for stocking shelves and completing other tasks as assigned by the Store Manager.
Sales Clerk Job Responsibilities
- Greet customers and ascertain what each customer wants or needs.
- Recommend merchandise to customers based on their individual needs.
- Answer questions about merchandise and prices.
- Ring up sales on a cash register, calculate customer's total purchase, accept payment, and provide change as needed.
- Bag merchandise for customers who make purchases.
Objectives
- Greet customers and ascertain what each customer wants or needs.
- Provide information about products or services, take orders, and process returns.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Operate computerized cash register to record purchase transaction.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Bag merchandise for customers.
- May occasionally conduct inventory of stock.
Sales Clerk Job Skills & Qualifications Needed
- Some basic math skills are needed to calculate discounts, totals, and change. Most sales clerks have at least a high school diploma, and many have some college experience. Employers usually provide onthe-job training.