Merchandise Associate Job Description Template
The Merchandise Associate is responsible for providing excellent customer service while maintaining the sales floor and stock room. The ideal candidate will be a self-starter with a positive attitude and the ability to work independently. Other responsibilities include: • Maintaining cleanliness on the sales floor and in the stock room • Organizing merchandise according to company standards • Assisting customers with questions or concerns about products • Answering phone calls and routing them to the appropriate department
Merchandise Associate Job Responsibilities
- Receive and unload merchandise from trucks
- Inspect merchandise for damage or defects
- Stock shelves with merchandise
- Price merchandise
- Rotate stock to ensure freshness
- Maintain a clean and organized work area
Objectives
- Maintain accurate inventory levels
- Ensure that shelves are stocked and organized
- Provide excellent customer service
- Assist customers with finding merchandise
- Resolve customer complaints in a professional manner
- Restock merchandise as needed
- Keep work area clean and organized
Merchandise Associate Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Merchandise Associate are:
- Proven experience as merchandiser or similar role
- Excellent communication and negotiation abilities
- Creativity and commercial awareness
- Up-to-date with latest trends and best practices in visual merchandising
- Ability to work independently and as part of a team