Employee Relations Specialist Job Description Template
The Employee Relations Specialist will be responsible for investigating and resolving employee concerns, developing and administering programs to proactively address employee relations issues, providing support and guidance to managers on employee relation matters, and maintaining records. Other duties will include conducting exit interviews, preparing reports on employee relations trends, and staying current on employment law. The ideal candidate will have excellent communication skills, strong problem solving abilities, experience handling confidential information with discretion, and a Bachelor’s degree in Human Resources or a related field.
Employee Relations Specialist Job Responsibilities
- Serve as a point of contact for employees with questions or concerns about their employment
- Conduct investigations into employee complaints of harassment, discrimination, or other misconduct
- Coordinate and facilitate resolution meetings between employees and management
- Provide coaching and counseling to employees and managers on effective communication and conflict resolution strategies
- Maintain records of employee investigations and resolutions
- Prepare reports on employee satisfaction, retention, and turnover rates
Objectives
- To develop and maintain strong relationships with employees in order to create a positive work environment.
- To investigate and resolve employee concerns and issues in a timely and efficient manner.
- To serve as a resource for employees regarding company policies and procedures.
- To provide guidance and counseling to employees on a variety of topics such as conflict resolution, job satisfaction, and career development.
- To collaborate with other departments within the company to ensure that employee needs are being met and that company goals are being achieved.
Employee Relations Specialist Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Employee Relations Specialist vary depending on the organization. However, most organizations will require a bachelor's degree in human resources or a related field, and several years of experience working in human resources or employee relations. Additionally, strong interpersonal and communication skills are essential for this position, as is the ability to effectively manage conflict.