Credit Controller Job Description Template
A credit controller is responsible for ensuring that an organisation's customers pay their invoices on time and in full. This involves chasing up late payments, negotiating payment plans, and issuing legal proceedings when necessary. Credit controllers also work closely with sales teams to ensure that credit limits are adhered to.
Credit Controller Job Responsibilities
- Reviewing and maintaining accurate records of invoices and payments
- Identifying and resolving any discrepancies
- Liaising with customers to chase outstanding payments
- Allocating payments to the correct invoices
- Preparing monthly reports on account status
- Reconciling customer accounts
Objectives
- To ensure that all customer accounts are up to date and accurate
- To chase outstanding payments in a timely and efficient manner
- To maintain strong relationships with customers to encourage prompt payment
- To resolve any queries or discrepancies in a professional and efficient manner
- To provide regular updates to senior management on the status of outstanding payments
- To contribute to the development and implementation of credit control policies and procedures
Credit Controller Job Skills & Qualifications Needed
- In order to be a credit controller, you will need excellent communication and negotiation skills. You must also be able to work well under pressure and have excellent organisation skills. It is also important that you have a good understanding of financial regulations and practices.