Budtender Job Description Template
A Budtender is responsible for providing excellent customer service to guests in a cannabis dispensary. They will be responsible for greeting guests, answering questions about products, and helping guests select the perfect cannabis product for their needs. The ideal candidate will have previous customer service experience, be friendly and outgoing, and have knowledge of various cannabis products.
Budtender Job Responsibilities
- Greeting customers and answering any questions they have about cannabis products
- Recommending strains and products to customers based on their needs
- Helping customers with the purchase of cannabis products
- Answering phone calls and emails from customers
- Restocking shelves with cannabis products
- Cleaning the store
Objectives
- To ensure that customers receive the highest level of service possible.
- To educate customers about cannabis products and their various uses.
- To upsell customers on higher quality products when appropriate.
- To help maintain inventory levels and keep track of product sales.
- To participate in promotional events and activities as needed.
Budtender Job Skills & Qualifications Needed
- There are no formal qualifications needed to become a budtender, but most employers will require at least a high school diploma or equivalent. Many budtenders also have experience working in customer service or the retail sector. As the role of budtender involves handling and selling cannabis products, most states that have legalized cannabis also require budtenders to obtain a license from the state's department of health.