Assistant General Manager Job Description Template
The Assistant General Manager is responsible for assisting the General Manager with overall restaurant operations. They ensure that the restaurant runs smoothly and efficiently by supervising staff, handling customer concerns, and maintaining high standards of food quality and service. The Assistant General Manager must be organized and have excellent communication skills to effectively lead the team. They also need to be able to work in a fast-paced environment and handle multiple tasks at once.
Assistant General Manager Job Responsibilities
- Assist the General Manager with daily tasks
- Oversee operations in the absence of the General Manager
- Ensure that all employees are following company policies and procedures
- Handle customer complaints and concerns
- Train and develop new employees
- Conduct performance reviews for all staff members
- Create work schedules and assign shifts
- Maintain inventory levels and order supplies as needed
- Monitor sales figures and budget costs
Objectives
- To oversee the daily operations of the business and ensure that all staff are performing their duties efficiently and effectively.
- To develop and implement strategies to improve productivity and profitability.
- To monitor sales figures and performance against targets, taking corrective action where necessary.
- To manage stock levels, placing orders when necessary to maintain optimum levels.
- To liaise with suppliers, negotiating terms of contracts and resolving any issues that may arise.
- To prepare reports for senior management on the performance of the business and make recommendations for improvement where required
Assistant General Manager Job Skills & Qualifications Needed
- The Assistant General Manager role requires excellent communication, interpersonal, and organizational skills. The ability to multitask and prioritize is also essential. A bachelor's degree or equivalent experience is preferred.