Leasing Consultant Job Description Template
The Leasing Consultant is responsible for generating new business through marketing and leasing vacant apartments. They work with the Property Manager to ensure that the community meets its occupancy goals. The Leasing Consultant greets prospects, qualifies them for an apartment, gives tours of the community, and processes applications and move-ins. They must maintain a thorough knowledge of the competition and market conditions.
Leasing Consultant Job Responsibilities
- Greeting potential tenants and giving them tours of the property
- Answering questions about the property, the lease, and the surrounding area
- Working with potential tenants to fill out applications and paperwork
- Collecting application fees and security deposits
- Coordinating move-ins and move-outs
- Inspecting units before and after tenants move in/out
- Handling maintenance requests and concerns from tenants
- Addressing tenant complaints in a timely manner
- Enforcing rules and regulations set forth in the lease agreement
Objectives
- To increase the occupancy of the property by leasing apartments to qualified tenants.
- To maintain accurate records of all leases and rental agreements, and to collect rent payments in a timely manner.
- To provide excellent customer service to all residents, prospects, and clients.
- To perform regular inspections of apartments and common areas, and to take prompt action to address any maintenance or repair needs.
- To assist in the marketing of the property by preparing flyers and other promotional materials, as well as conducting tours of available units.
Leasing Consultant Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Leasing Consultant include excellent customer service skills, strong communication and negotiation skills, and experience in sales or customer service. Additionally, Leasing Consultants should be organized and detailoriented, with the ability to multitask and work well under pressure.