Escrow Officer Job Description Template
The Escrow Officer is responsible for ensuring the accuracy and completion of all escrow documentation in accordance with company policy and state/federal law. The Escrow Officer must maintain a high level of customer service while working in a fast-paced environment. This position requires excellent organizational skills and the ability to multitask. The Escrow Officer is also responsible for managing a team of escrow assistants.
Escrow Officer Job Responsibilities
- The Escrow Officer is responsible for the management and administration of escrow accounts.
- The Escrow Officer is responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract.
- The Escrow Officer is responsible for maintaining accurate records of all transactions and correspondence related to the escrow account.
- The Escrow Officer is responsible for preparing regular reports on the status of the escrow account and providing these reports to the parties involved in the transaction.
- The Escrow Officer may be required to attend meetings with the parties involved in the transaction in order to resolve any issues that may arise during the course of the deal.
Objectives
- To provide an efficient and accurate escrow service to customers while maintaining a high level of customer satisfaction.
- To ensure that all escrow transactions are processed in a timely and professional manner.
- To maintain detailed knowledge of escrow procedures and requirements in order to provide quality service to customers.
- To develop and maintain positive working relationships with customers, real estate agents, lenders, and other professionals involved in the escrow process.
- To resolve any issues or concerns that may arise during the course of an escrow transaction.
Escrow Officer Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Escrow Officer include excellent communication and customer service skills, strong organizational abilities, detailoriented, math skills, and computer literacy. A high school diploma or equivalent is typically required, although some employers may prefer candidates with an associate's degree or higher in business administration or a related field. Some escrow officers may also be required to obtain certification from a professional organization such as the National Notary Association.