Claims Adjuster Interview Questions

Claims Adjuster Interview Questions

• What is your educational background?
• How many years of experience do you have working with insurance claims?
• Describe a time when you had to handle a complex or difficult claim.
• Tell me about a time when you had to negotiate with an insurance company on behalf of a client.
• What computer software programs are you familiar with that are commonly used in the claims adjusting process?
• Have you ever handled a claim involving property damage? If so, describe the situation and how you resolved it.
• What is your experience with handling automobile insurance claims? Can you give me an example of such a claim that you handled from start to finish?
• Have you ever dealt with a case of fraud? If so, can you tell me how you identified the fraud and what steps you took to resolve the issue?