Waiter Job Description Template
A waiter is responsible for taking orders and serving food and drinks to customers. They must be able to memorize menu items and describe them to customers. They must be attentive to customer needs and be able to upsell when possible. Waiters must have basic math skills in order to calculate bills and accept payments. Finally, they must be able to clean up their workstation at the end of their shift.
Waiter Job Responsibilities
- Greeting customers and escorting them to their seats
- Taking orders and serving food and drinks
- Clearing away plates and glasses
- Refilling water glasses
- Checking with customers to ensure they are satisfied with their meals
- Bringing the bill to customers at the end of their meals
Objectives
- To provide excellent customer service to guests
- To ensure that all guests have a pleasant dining experience
- To take orders and serve food and drinks in a timely and efficient manner
- To upsell menu items and promote special offers to guests
- To maintain a clean and organized work station
- To adhere to all health and safety regulations
Waiter Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of waiter include excellent customer service skills, the ability to work in a fastpaced environment, and experience in taking orders and serving food.