Room Attendant Job Description Template
A Room Attendant is responsible for cleaning and preparing guest rooms to ensure they meet hotel standards. This includes making beds, replenishing linens, cleaning bathrooms, and vacuuming floors. A Room Attendant must be able to work quickly and efficiently while paying close attention to detail. They must also be able to lift heavy objects and stand for long periods of time. Excellent customer service skills are a must as Room Attendants often interact with guests during their stay.
Room Attendant Job Responsibilities
- Clean guest rooms and change linens according to hotel standards
- Vacuum carpets, dust furniture, and clean bathrooms
- Replenish room amenities and supplies as needed
- Report any maintenance or repair issues to management
- Maintain a tidy and organized work area
Objectives
- To ensure that all guest rooms and public areas are clean, tidy and free from any dirt, dust or debris at all times.
- To vacuum, sweep and mop all floors on a daily basis, as well as dusting and polishing all surfaces.
- To make up beds with fresh linens and towels on a daily basis, ensuring that all guests have a comfortable stay.
- To empty wastepaper baskets and dispose of rubbish in the designated areas on a regular basis.
- To replenish supplies of toiletries, coffee, tea and other amenities in guest rooms as needed.
Room Attendant Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Room Attendant include excellent customer service skills, the ability to work well under pressure, and attention to detail. Additionally, Room Attendants must be able to lift heavy objects and stand for long periods of time.