Patient Services Technician Job Description Template
The Patient Services Technician is responsible for providing direct patient care under the supervision of a Registered Nurse or Licensed Practical Nurse. The Patient Services Technician will maintain a clean and safe environment, provide assistance with activities of daily living, take vital signs, and document patient information.
Patient Services Technician Job Responsibilities
- Schedule and confirm patient appointments
- Prepare patients for examination and treatment
- Take and record patient medical histories
- Measure patients' vital signs, such as blood pressure and weight
- Assist the physician or nurse with procedures, if necessary
- Instruct patients on taking medication or other treatments at home
- Perform basic laboratory tests, such as urinalysis and pregnancy tests
- Handle minor injuries, such as giving stitches or removing foreign objects from the eye
Objectives
- To provide quality patient care in a hospital setting
- To work collaboratively with nurses and other health care professionals to provide optimal patient care
- To maintain accurate medical records and ensure that patients are properly scheduled for appointments and tests
- To educate patients and their families about their condition, treatment options, and expected outcomes
- To provide emotional support to patients and their families during times of illness or stress
Patient Services Technician Job Skills & Qualifications Needed
- There are no specific skills or qualifications needed for the role of Patient Services Technician. However, it is important that candidates have good customer service skills and be able to work well under pressure.