Housekeeping Supervisor Job Description Template
A Housekeeping Supervisor is responsible for leading and managing the housekeeping team in a hotel, resort, or other commercial setting. They oversee the cleanliness of guest rooms and public areas, as well as supervising the work of housekeeping staff. The Housekeeping Supervisor must be able to work independently and have strong time management skills. They must also have excellent customer service skills and be able to resolve any guest issues that may arise.
Housekeeping Supervisor Job Responsibilities
- Maintain cleanliness standards for the entire hotel
- Develop and implement cleaning schedules
- Coordinate and oversee the work of housekeeping staff
- Inspect rooms and common areas to ensure they meet cleanliness standards
- Investigate complaints about housekeeping services and take appropriate action
- Ensure that all health and safety regulations are followed
- Train new housekeeping staff members
Objectives
- To ensure that all areas of the hotel are clean and wellmaintained at all times.
- To supervise and coordinate the work of housekeeping staff.
- To develop and implement cleaning schedules and procedures.
- To inspect guest rooms, public areas, and staff accommodation regularly to ensure they meet high standards of cleanliness.
- To liaise with other departments such as Maintenance, Engineering, and Food & Beverage to ensure smooth operation of the Housekeeping department.
- To monitor stock levels of cleaning supplies and order new supplies when necessary.
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Housekeeping Supervisor Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Housekeeping Supervisor include: excellent communication and organizational skills, the ability to lead and motivate a team, and previous experience in a supervisory role.