Hospital Secretary Job Description Template
The Hospital Secretary will be responsible for providing secretarial and administrative support to the hospital. They will maintain patient records, schedule appointments, and coordinate communication between hospital staff and patients. They will also perform other office duties as needed. The ideal candidate will have excellent organizational skills, superb customer service skills, and experience working in a medical setting.
Hospital Secretary Job Responsibilities
- Answering and routing phone calls
- Greeting patients and visitors
- Scheduling appointments
- Filing medical records
- Billing and coding insurance forms
- ordering office supplies
- handling correspondence
- preparing reports
- scheduling meetings
- transcribing medical reports
Objectives
- To provide secretarial and administrative support to the hospital's executive staff and departments.
- To manage the hospital's correspondence, filing system, and telephone calls.
- To coordinate the hospital's daily operations and ensure efficient communication between staff and patients.
- To maintain the confidentiality of patient records and other sensitive information.
- To support the hospital's marketing and public relations efforts by preparing press releases, organizing events, and coordinating media inquiries.
Hospital Secretary Job Skills & Qualifications Needed
- In order to be a hospital secretary, one must have excellent secretarial skills, including typing, filing, and scheduling. They must also be able to maintain confidentiality of patient records and be familiar with medical terminology. Most hospital secretaries have an associate's degree in medical office administration or a related field.