Banquet Captain Job Description Template
The Banquet Captain is responsible for the coordination and execution of all banquet events. They will work closely with the Banquet Manager to ensure that all details of the event are taken care of, including set-up, food and beverage service, and clean-up. The Banquet Captain will also be responsible for managing a team of servers and ensuring that they provide excellent customer service.
Banquet Captain Job Responsibilities
- Develop and implement banquet menus in conjunction with the Executive Chef
- Coordinate all food and beverage service for banquets and special events
- Supervise and train banquet staff
- Ensure that all guests are satisfied with the food and service
- Handle customer complaints in a professional manner
- Work closely with other members of the event planning team to ensure that all details are taken care of
- Set up banquet rooms according to specifications
- Oversee the cleanliness of the banquet room during and after events
Objectives
- To ensure that all banquet guests are served in a timely and efficient manner
- To oversee the set-up of the banquet hall prior to guest arrival
- To coordinate with the kitchen staff to ensure that all food orders are prepared according to specifications
- To monitor the cleanliness of the banquet hall throughout the event
- To troubleshoot any problems that may arise during the course of the event
- To liaise with clients to ascertain their specific needs and requirements
Banquet Captain Job Skills & Qualifications Needed
- Some colleges offer degree programs in hotel and restaurant management, which can be helpful for becoming a banquet captain. However, many employers prefer to hire candidates with experience working in the food service industry. Banquet captains typically have excellent customer service skills and are able to think quickly and solve problems on the fly. They must also be able to work well under pressure and handle a fastpaced environment.