Travel Agent Interview Questions

Travel Agent Interview Questions

• What experience do you have in the travel industry?
• What qualifications do you have in the travel industry?
• What would you say are your best skills when it comes to being a travel agent?
• Do you have any experience in customer service? If so, please describe a time when you provided excellent customer service.
• Describe a time when you had to deal with a difficult customer. How did you handle the situation?
• Tell us about a time when you went above and beyond for a customer.
• Describe a time when you had to deal with an irate customer. How did you stay calm and resolve the issue?
• Tell us about a sale that you made where you had to go above and beyond for the customer.
• Are there any destinations that you are particularly knowledgeable about? If so, please tell us about them.
• Do you have any experience making travel arrangements for groups of people? If so, please describe how this process works.