What experience do you have in the hospitality industry?
Describe a time when you provided excellent customer service.
What do you know about our menu options?
How would you handle a situation where a customer was unhappy with their meal?
Have you ever upsold a customer on a menu item or drink? If so, how did you do it?
What tips do you have for providing outstanding service to guests?
How well do you handle working under pressure and meeting deadlines?
Describe a time when you had to deal with a difficult customer or coworker. Tell us about a time when you went above and beyond for a guest or coworker.
