Telecaller Interview Questions

Telecaller Interview Questions

• What experience do you have in customer service or telecalling?
• What do you think are the key skills required for a successful telecaller?
• How would you deal with an irate customer on the phone?
• What do you think is the most important thing to remember when making calls on behalf of a company?
• Why do you want to work as a telecaller?
• Have you ever made sales calls before? If so, how did you find it?
• What objections do you think customers might have when being called by a telemarketer/telesales person, and how would you overcome them?
• In your opinion, what makes a good telemarketer/tele caller?
• Do you have any questions for me about the role of Telecaller?