Food Server Interview Questions

Food Server Interview Questions

• What previous experience do you have in the food service industry?
• Describe a time when you provided excellent customer service to a difficult or challenging customer.
• Tell me about a time when you had to manage a large volume of orders and requests simultaneously.
• What strategies do you use to deal with difficult or challenging customers?
• How do you stay calm and efficient under pressure?
• Tell me about a time when you had to upsell a menu item or suggest an alternative dish to a customer who was not satisfied with their original choice.
• Tell me about a time when you had to deal with a customer complaint or issue.
• How do you handle it if something goes wrong with an order, such as the food is not cooked correctly or arrives late?
• What would you do if confronted with an angry or aggressive customer?
• Is there anything else that you feel we should know about your experience or skills related to this job role?