Shift Supervisor Job Description Template
The Shift Supervisor is responsible for managing and supervising a team of employees during their assigned shift. The Shift Supervisor ensures that all employees are following company policies and procedures and that they are completing their work tasks in a timely and efficient manner. The Shift Supervisor also provides guidance and support to employees as needed, handles customer inquiries and complaints, and resolves any issues that may arise during the shift.
Shift Supervisor Job Responsibilities
- Overseeing and coordinating the activities of employees in various departments
- Designing work schedules
- Assigning tasks and checking work for accuracy
- Training new employees
- Providing feedback to employees regarding their performance
- Enforcing company policies and safety regulations
Objectives
- To ensure that all shifts are adequately staffed and that employees are properly trained
- To oversee the day-to-day operations of the shift
- To resolve any issues or problems that may arise during the shift
- To maintain a high level of customer service at all times
- To meet or exceed all established targets and goals
Shift Supervisor Job Skills & Qualifications Needed
- Experience working in a fast-paced environment
- Excellent communication and customer service skills
- Ability to motivate and lead a team
- Basic computer skills