Route Driver Job Description Template
A route driver is responsible for driving a commercial vehicle to deliver products or pick up waste from businesses and residences. They may also be responsible for providing excellent customer service by answering questions and helping with loading/unloading of the vehicle. The route driver must possess a valid commercial driver's license and have a clean driving record.
Route Driver Job Responsibilities
- Drive a route according to a set schedule, making stops at designated locations to pick up or drop off passengers or packages.
- Keep track of the number of passengers or packages transported on a daily basis.
- Maintain communication with dispatch, letting them know of any changes in the schedule or delays encountered along the way.
- Inspect vehicle before each trip to ensure it is in proper working condition and report any maintenance needs to supervisors.
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Objectives
- To ensure that all deliveries are made in a timely and efficient manner
- To maintain a high level of customer service by providing courteous and prompt service
- To develop and maintain positive relationships with customers
- To safely operate a commercial vehicle in accordance with all applicable laws and regulations
- To perform all duties in a professional and ethical manner
Route Driver Job Skills & Qualifications Needed
- A route driver typically needs a high school diploma or equivalent, although some employers may prefer applicants with a bachelor's degree. They must have a valid driver's license and clean driving record, as well as experience driving commercial vehicles. In addition to these basic requirements, route drivers must be able to read maps and follow GPS directions, plan efficient routes, and handle customer service inquiries.