Medical Office Assistant Job Description Template
The Medical Office Assistant will provide administrative support to the medical office staff. Duties will include greeting patients, scheduling appointments, answering phones, verifying insurance coverage, and collecting patient payments. The Medical Office Assistant will maintain confidentiality of patient information and perform all duties in a professional manner.
Medical Office Assistant Job Responsibilities
- Greet patients and visitors
- Schedule appointments
- Update patient medical records
- Handle incoming calls
- Process insurance claims
- Code and process patient billing information
- Maintain office supplies
Objectives
- To provide efficient and effective administrative support to the medical team in a busy office environment.
- To liaise with patients, families, and other health care professionals in a courteous and professional manner.
- To maintain accurate patient records and schedules, and perform general office duties such as filing, faxing, and photocopying.
- To contribute to the smooth running of the office by taking on additional tasks as required, such as handling incoming calls or managing supplies.
- To uphold the confidentiality of sensitive medical information at all times.
Medical Office Assistant Job Skills & Qualifications Needed
- A medical office assistant typically needs to have a high school diploma or equivalent. Some positions may require postsecondary education, such as a certificate from a medical office assistant program. Medical office assistants should have strong communication, customer service, and computer skills. They should also be detail oriented and organized.