Mail Processing Clerk Job Description Template
The Mail Processing Clerk is responsible for the efficient and accurate processing of incoming and outgoing mail. This includes sorting, labeling, and distributing mail as well as preparing it for shipment. The Mail Processing Clerk must be able to work quickly and efficiently while paying close attention to detail in order to avoid errors. They must also be able to lift heavy packages and bags of mail.
Mail Processing Clerk Job Responsibilities
- Receive, sort and distribute incoming mail
- Prepare outgoing mail for dispatch
- Ensure all mail is properly franked and stamped
- Maintain records of postage costs
- Handle customer enquiries relating to postal services
- May be required to lift heavy bags of mail
Objectives
- To process mail and parcels quickly and efficiently according to company procedures.
- To maintain a high level of accuracy when sorting and processing mail.
- To keep upto-date with changes in postal regulations and company procedures.
- To provide excellent customer service when dealing with customers at the post office counter.
- To promote a positive image of the company by maintaining a neat and professional appearance at all times.
Mail Processing Clerk Job Skills & Qualifications Needed
- A high school diploma or equivalent is typically required for this position.
- Basic math skills are necessary to accurately calculate postage rates.
- Good hand-eye coordination is needed to operate the mail sorting machinery.
- Excellent organizational skills are necessary to keep track of the large volume of mail that is processed each day.