Inside Sales Representative Job Description template
A Inside Sales Representative is responsible for selling products such as computer software to businesses. The person also works closely with clients, offering recommendations and advice. The job requires good interpersonal skills and the ability to communicate effectively over the phone.
An inside sales representative is responsible for generating new sales leads, managing customer accounts, and developing long-term relationships with customers. They may also be responsible for providing customer service, handling customer inquiries, and resolving customer complaints.The ideal candidate for this position will have excellent communication and interpersonal skills, as well as experience in customer service or sales. They must be able to work independently and be self-motivated, as well as being able to work well under pressure and meet deadlines.
Inside Sales Representative Job Responsibilities
- Contact prospective customers via telephone and email, providing product information and scheduling appointments
- Research and resolve customer issues, including making adjustments or additions to product specifications and applications
- Coordinate samples, contracts, and project details with outside sales representatives
- Generate and maintain accurate sales reports
- Schedule and attend sales meeting.
Objectives
- Develop and maintain relationships with accounts
- Provide customers with personalized service
- Provide customers with prices, availability, and product information
- Procure, service, and followup on customer orders
Inside Sales Representative Skills Needed
- Bachelor’s degree or higher in business, finance, or related fields
- 2+ years of outside sales experience, preferably in the food service industry
- Excellent verbal/written communication skills
- Strong presentation skills
- Excellent customer service skills
- Knowledge of numbers, including profit and loss