General Manager Job Description Template
The General Manager is responsible for the overall management and operation of the company. They develop and implement strategies, plans, and policies to ensure the company's growth and profitability. The General Manager also oversees all departments within the company and manages staff. They are responsible for creating a positive work environment and maintaining high employee morale. The General Manager reports directly to the Board of Directors.
General Manager Job Responsibilities
- Hiring and training employees
- Creating work schedules
- Monitoring employee performance
- Handling customer complaints and concerns
- Overseeing inventory levels
- Ensuring the store is clean and presentable
- Processing payroll
Objectives
- To develop and implement strategies to improve overall operations and profitability
- To increase revenues and market share while reducing costs
- To develop and implement effective marketing campaigns
- To expand the company’s products and services into new markets
- To build and maintain strong relationships with key customers, suppliers, partners, and employees
General Manager Job Skills & Qualifications Needed
- There is no onesize-fits-all answer to this question, as the skills and qualifications needed for the role of General Manager will vary depending on the specific organization and industry. However, some general skills and qualifications that are often required for this position include:
- A bachelor's degree in business administration or a related field
- Several years of management experience, preferably in a similar organization or industry
- Strong leadership and decisionmaking abilities
- Excellent communication and interpersonal skills
- Strong financial management skills