Freight Broker Job Description Template
A freight broker is responsible for coordinating the shipment of goods and materials via different transportation methods. They work with clients to determine shipping needs and find carriers that can transport the goods safely and efficiently. A freight broker also negotiates rates, tracks shipments, and handles any issues that may arise during transport.
Freight Broker Job Responsibilities
- Arrange transportation of goods and commodities using various modes of transportation.
- Determine the most efficient and costeffective mode of transportation for each shipment.
- Negotiate rates and contracts with carriers, shippers, and other service providers.
- Monitor shipments to ensure that they are delivered on time and in good condition.
- Keep track of shipping documents and paperwork required by carriers, shippers, customs authorities, and others.
- Handle customer inquiries and complaints related to shipments.
Objectives
- To develop and maintain relationships with new and existing clients in the freight industry
- To negotiate shipping contracts on behalf of clients
- To track shipments and ensure that they are delivered on time
- To resolve any issues that may arise during shipment
- To provide accurate documentation for customs clearance
- To keep up to date with changes in the freight industry
Freight Broker Job Skills & Qualifications Needed
- There are no formal qualifications required to become a freight broker, although many employers may prefer candidates who have completed relevant tertiary studies in transport and logistics. Strong mathematical, negotiation and communication skills are essential, as well as the ability to build rapport with clients and suppliers. Industry experience is also highly regarded.