ERP Specialist Job Description Template
The ERP Specialist will be responsible for providing support to users of the enterprise resource planning (ERP) system. They will troubleshoot issues, train new users, and develop custom reports and solutions. The ERP Specialist will work closely with other members of the IT team to ensure that the system meets the needs of the organization.
ERP Specialist Job Responsibilities
- Serve as the subject matter expert on ERP systems and processes
- Identify process improvements and system enhancements to support business needs
- Configure, test and implement ERP system changes
- Develop training materials and provide user training on ERP system changes
- Write detailed documentation of ERP processes and configurations
- Manage data migration for new ERP implementations or upgrades
- Monitor system performance and identify areas for improvement
- Provide Tier 2/3 support for ERP users experiencing technical issues
Objectives
- To ensure the successful implementation of the ERP system by providing expert level support and guidance to users.
- To liaise with different departments and teams in order to understand their requirements and map them to the ERP system.
- To provide training to users on how to use the ERP system effectively.
- To carry out regular maintenance and updates of the ERP system.
- To troubleshoot any issues that users may have with the ERP system.
ERP Specialist Job Skills & Qualifications Needed
- An ERP specialist should have a deep understanding of how ERP systems work and be able to configure them to meet the specific needs of an organization. They should also have strong project management skills and be able to lead a team through the implementation process. In addition, they should have excellent communication skills and be able to train users on the system.