The Director of Administration is responsible for the overall management and operation of the administrative functions of the organization. The Director of Administration is also responsible for supervising the staff who support the administrative functions of the organization. The Director of Administration reports to the CEO or President of the organization.

Director of Administration Job Responsibilities

  • The Director of Administration is responsible for the overall administration of the organization.
  • The Director of Administration is responsible for overseeing the administrative staff and ensuring that they are properly trained and equipped to carry out their duties.
  • The Director of Administration is responsible for developing and implementing policies and procedures related to the administration of the organization.
  • The Director of Administration is responsible for coordinating the work of the administrative staff with other departments within the organization.
  • The Director of Administration is responsible for maintaining communication with the Board of Directors and keeping them informed about organizational matters.

Objectives

  • To develop and implement administrative policies and procedures for the organization.
  • To oversee the daily operations of the organization and ensure that all activities are carried out smoothly and efficiently.
  • To supervise and manage the staff of the organization, ensuring that they are properly trained and motivated to carry out their duties effectively.
  • To liaise with other departments within the organization to ensure that all administrative matters are coordinated effectively.
  • To handle customer enquiries and complaints in a professional and efficient manner.

Director of Administration Job Skills & Qualifications Needed

  • The skills and qualifications needed for the role of Director of Administration are:
  • A bachelor's degree in business administration or a related field.
  • Five years or more of experience in an administrative role, preferably at a senior level.
  • Strong leadership and management skills.
  • Excellent communication, interpersonal, and organizational skills.