Computer Assistant Job Description Template
The Computer Assistant will be responsible for providing technical assistance to computer users. They will answer questions and resolve computer problems for clients in person, via telephone or from a remote location. They will also install, modify and repair computer hardware and software. Other duties may include setting up computer equipment, performing routine maintenance and providing training to new users.
Computer Assistant Job Responsibilities
- Maintain computer equipment inventory
- Install and configure computer hardware and software
- Provide technical support for computer users
- Train users on new computer systems and software
- Perform routine maintenance on computers and peripherals
- Troubleshoot hardware and software problems
Objectives
- To provide technical assistance to computer users
- To answer user inquiries regarding computer software and hardware
- To resolve computer problems for users
- To install, configure and troubleshoot computer hardware and software
- To maintain and update computer systems
- To train users on how to use new computer software and hardware
Computer Assistant Job Skills & Qualifications Needed
- There are no specific skills or qualifications needed for the role of computer assistant. However, basic computer literacy and knowledge is required, as well as good customer service skills.