Community Manager Job Description Template
The role of the Community Manager is to develop and oversee all aspects of the community, including but not limited to: planning and executing community events, managing volunteers, working with businesses and organizations within the community, developing and implementing marketing and outreach strategies, and serving as a liaison between the community and the Board of Directors. The ideal candidate will have experience in event planning, volunteer management, marketing, and/or public relations. They should also be highly organized, detail-oriented, and have excellent written and verbal communication skills.
Community Manager Job Responsibilities
- Develop and implement community engagement strategy
- Plan and execute community events and programs
- Build relationships with key stakeholders and partners
- Manage social media platforms and online communities
- Moderate online content and conversations
- Provide customer service support to community members
- Collect feedback from the community and report to management
Objectives
- To develop and maintain a strong online community for our brand.
- To create and manage content that engages our target audience.
- To moderate online conversations and ensure a positive user experience.
- To track, analyze, and report on community metrics to identify areas of improvement.
- To work with other departments to ensure that the community is integrated into all aspects of the business.
Community Manager Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of Community Manager are:
- A bachelor's degree in marketing, communications, or a related field.
- A minimum of two years experience in community management, marketing, or a related field.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Creativity and problem solving abilities.