Appliance Repair Technician Job Description Template
The Appliance Repair Technician is responsible for the installation, maintenance and repair of domestic appliances such as fridges, washing machines and cookers. They work in domestic and commercial properties and may be required to work evenings and weekends. The role involves diagnosing faults, repairing or replacing parts, testing appliances and providing customer service. Appliance Repair Technicians must be able to work independently and have good problem-solving skills. They should also be physically fit as the job can involve lifting heavy appliances.
Appliance Repair Technician Job Responsibilities
- Perform maintenance and repairs on a variety of appliances, including refrigerators, ovens, dishwashers, washing machines, and dryers.
- Troubleshoot appliance problems and determine the best course of action.
- Repair or replace defective parts as necessary.
- Test repaired appliances to ensure they are in proper working order.
- Provide customers with information on how to properly maintain their appliances.
Objectives
- To repair and maintain domestic appliances such as washing machines, cookers, fridges and dishwashers to a high standard.
- To respond to customer queries and complaints in a timely and efficient manner.
- To keep up to date with new developments in appliance technology and be able to apply this knowledge to repairs.
- To liaise with suppliers when ordering parts for appliances.
- To maintain accurate records of all repairs carried out.
Appliance Repair Technician Job Skills & Qualifications Needed
- The skills and qualifications needed for the role of appliance repair technician include: excellent communication and customer service skills, basic electrical and plumbing knowledge, experience with hand tools and power tools, and the ability to read and follow instructions. Some appliance repair technicians may also need to have a valid driver's license in order to travel to customers' homes.