Social Media Representative Interview Questions

Social Media Representative Interview Questions

• What platforms are you most comfortable using for social media?
• What strategies have you used in the past to grow a social media following?
• How do you think about and approach engaging with customers on social media?
• Can you give me an example of a time when you had to deal with a difficult customer on social media?
• What do you think is the most important aspect of social media customer service?
• How would you handle a situation where a negative review or comment was left on one of our company's social media pages?
• Do you have any ideas about how we could use social media to promote our new product launch?
• Have you ever run into any problems while managing social media accounts? If so, how did you resolve them?