Service Advisor Interview Questions

Service Advisor Interview Questions

  • How would you deal with an irate customer?
  • What is your experience in the automotive industry?
  • What would you do if you had to resolve a conflict between two customers?
  • What is your experience dealing with warranty claims?
  • How would you handle a customer who was not happy with the work performed on their vehicle?
  • What is your experience in scheduling service appointments?
  • What are your computer skills like?
  • Are you familiar with the products and services offered by the dealership?