Sales Support Specialist Interview Questions

Sales Support Specialist Interview Questions

• What does your ideal customer look like?
• How do you find new customers?
• How do you assess whether a potential customer is likely to be interested in your product or service?
• Why do some customers buy from you and not your competitors?
• How can you tell if a customer is satisfied with your product or service?
• What do you do if a customer is unhappy with your product or service?
• What are the most common objections that prospects give you and how do you overcome them?
• Once a prospect becomes a customer, how do you ensure they remain a satisfied customer and don’t churn?
• Upselling and crossselling – what’s the difference and how do you approach each?
• Describe a time when you successfully closed a large deal