Receptionist Interview Questions

Receptionist Interview Questions

• What qualifications or experience do you have in reception work?
• Are you familiar with using a multiline telephone system?
• What are your availability like?
• Do you have any customer service experience?
• How would you deal with a difficult customer enquiry?
• What computer software programs are you confident using?
• What would you say are your strengths and weaknesses when it comes to working in reception?
• Have you ever had to deal with a lost or stolen item from the premises? If so, how did you handle the situation?