What methods do you use to assess product quality?
How do you develop and implement quality assurance plans?
What is your experience with ISO 9000 or other quality management standards?
How do you investigate and resolve customer complaints?
What are some of the challenges you have faced in your role as Quality Assurance Manager?
How do you ensure that products meet safety and regulatory requirements?
Have you ever had to deal with a recall or other major product issue? If so, how did you handle it?
How does your department work with other departments within the company (e.g., engineering, manufacturing, customer service) to ensure quality standards are met?
What role does training play in your department's activities?
