Front Office Manager Interview Questions

Front Office Manager Interview Questions

• What are the main responsibilities of a front office manager?
• What would you say are the most important skills for a front office manager?
• How would you deal with a customer complaint?
• What would you do if you were shortstaffed on a busy day?
• How do you handle difficult customers?
• How do you motivate your team?
• How do you deal with conflict within the team?
• What systems do you have in place to manage bookings and enquiries?
• How do you ensure that all guests have a positive experience at our hotel?
• Do you have any suggestions on how we could improve our front office operations?