Field Service Representative Interview Questions

Field Service Representative Interview Questions

• What experience do you have in customer service?
• What experience do you have working in a field service environment?
• What qualifications or training do you have that make you suited for this role?
• What technical skills do you possess that would enable you to effectively perform the duties of a field service representative?
• What soft skills do you have that could benefit the company if employed as a field service representative?
• Tell me about a time when you had to deal with a difficult customer or situation while working in customer service?
• Tell me about a time when you went above and beyond for a customer or client?
• Tell me about a time when you had to troubleshoot an issue or problem?
• Describe a time when you had to use your problemsolving skills in order to resolve an issue?